Ze Wiki

How ZECLOUD wiki Helps?

IT and Support

Product Owners

Technical Writers

כותבים טכניים

מנהלי מוצר

Self-Service Options for Users

Empower your users to solve minor issues on there own with ease to find step-by-step guides

Standardize Troubleshooting Processes

Create standardized troubleshooting workflows. Ensure that all support staff follow the same procedures, leading to more predictable and reliable outcomes

Communication and Collaboration

Share the articles with several departments. Enhance teamwork by providing a platform for knowledge sharing and continuous improvement

Data-Driven Product Decisions

Use ZE Wiki multilingual feature to document global analytics and track user engagement with different articles. Provide valuable insights into user behavior and needs to make data-driven decisions.

Support International Market Expansion

Provide product information in various languages, as the company expands globally.

Consistent and Up-to-Date Information

As a Product Owner you regularly update the knowledge base with new product features, bug fixes, and enhancements. Maintain consistency across all documentation and help in building trust with both internal teams and customers.

Multilingual Content Management

Create and maintain the same documentation in various languages for global users. Expand the reach of documentation to non-English-speaking audiences enhancing user experience and accessibility across the globe

Technical documentation

Build technical documentation for your application, product, or system. Describe its details about its features, service, requirement and more.

User manuals

Create user manuals and guides for users to provide comprehensive instructions on how to use a product or avail your service.

Tutorials

Prepare step-by-step tutorials to provide a seamless onboarding experience and improve product adoption over time.

Improve Efficiency in Issue Resolution

Store solutions for common bugs and FAQs. Reduce the time spent on repetitive inquires.

Easy Onboarding Process

Manage onboarding milestones, handbooks of any department in your company. Control the onboarding step-by-step with specific article sharing and reports review.

Centralized Information Access

Share the company's policies, procedures, and organizational culture in ZE Wiki portal. Reduce errors and ensure that all team members are following the same protocols.

Training and Development

Create and manage house training materials for your managers. Educate the Finance staff on new accounting standards or financial systems.

Streamlined Processes and Consistency

Store templates for common documents like offer letters, performance review forms, financial models, expense reporting procedures, and audit guidelines.

Product Strategy and Vision

Document the overall vision, goals, and strategy for yur product to align well with other stake holders.

Easy Authoring & Content Formatting

Easy and unlimited text formatting. Upload and manipulate with images, videos and many more. All inside powerful editor panel!

Publish Multiple Versions

Work painless with multiple versions of the same article, and easily switch them. All inside same editor!

Structure Content

Structure your content with amazingly easy to use categories and folders!

Intelligent Analytics

Measure impact during specific time windows. See what your users search, measure articles metrics. Impact your employee activity. Boost your company's productivity

Multilingual Versions

Expand your accessibility to the global audience by maintaining consistency across different language versions of the same content

Access Control and Sharing

Ensure secure and targeted information sharing, giving your teams the flexibility to collaborate on a broad scale or maintain confidentiality whenever needed

Unlimited Viewers

Ensure that everyone has the access they need to your content with Ze.Wiki unlimited viewers policy. Regardless of the size of the team or company, without worrying about additional costs

Cloud Based Knowledge Base

Activate Ze.Wiki immediately. Get automatic updates, regular maintenance, latest features and security enhancements. NO INSTALLATION required!